Two Revolutionary Growth Strategies
The Wall Street Journal, in its April 19th edition, reports that “Retailers Try on New Sales Tactics”. The new tactic? Companies like JC Penney, Macy’s, and Home Depot plan to focus on customer...
View ArticleThe Danger of Ignoring Your Customers
Watching JCPenney’s fall from grace has been like watching a car wreck. Like others, this wreck could have been avoided with more focus and less hubris. Here are some nuggets of wisdom a (highly...
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